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and conditions for booking our villa
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BOOKINGS
The signing of the booking form by the party leader confirms acceptance of
the terms and conditions set out and shall be binding on the persons listed on
the booking form intending to occupy the premises (or any subsequent amendments
to this list)
No all male parties or parties of guests who are all under
the age of 21 will be accepted. No pets allowed. For the comfort of guests this
is a no smoking villa, however it is permitted on the patio area.
To ensure comfort, security and peace of mind our home is registered with the
state authorities and is in full compliance with all relevant legislation.
RENTAL PERIOD
The rental period generally consists of a Saturday to Saturday booking,
however other periods are occasionally available (please ask for details).
Midweek bookings may incur a 10% surcharge. Stays of five nights or less will
attract a cleaning fee of £50. The cleaning fee is not charged to the guest for
stays of longer than five nights. The villa is available for occupation from
4.00pm local time on the day of arrival and is to be vacated by 10.00am on the
morning of departure. Vacating after 10.00am may incur a charge equivalent to
one days accommodation cost unless previously agreed with the owner. Guests can
arrange to arrive earlier or depart later if the villa is not already reserved
for other guests.
PAYMENT
Together with your completed booking form, a non-refundable deposit of £100
per week of your stay is due within seven days of your provisional booking (i.e.
a two week stay requires a £200 deposit). Upon receipt of your deposit we will
send you confirmation of your booking. Payment of the balance, plus the
refundable security deposit is due eight weeks prior to your arrival date. Upon
receipt we will send directions and lock box number to your villa.
PLEASE NOTE: We are unable to accept payment by credit or debit cards.
SECURITY DEPOSIT
The client is solely responsible for any damage or breakages that may be
caused to the property or its contents during your stay. We require a refundable
security breakage deposit to be paid at the time of your final payment. This
deposit will be repaid to your party by cheque as soon as the management company
has reported no damage and that you have returned the keys. Our local management
company checks our home before your arrival and after your departure and will
advise us of any faults. This may include additional cleaning costs for
spillages or stains. We retain the right to retain the security deposit (either
in part or full) to cover damage or non return of keys. Receipts for repairs /
replacements will be provided in the unlikely event that such retention of the
security deposit is required. We reserve the right to pursue a guest for
recompense for any and all damages caused which may exceed the value of the
security deposit and will require payment within fourteen days of being served
notice of this. Florida has a sub tropical climate and care must be taken with
food that is left uncovered. Uncovered food can attract insects very quickly.
Any added cost for pest control services incurred for lack of care may be passed
to you.
Smoking is not permitted in any room of the house, including, but not
restricted to, the garage, the bathrooms, the bedrooms or the living, dining or
cooking areas. Smoking in the house will result in the loss of all of the
security deposit plus any additional costs to cover cleaning, repairs or
redecoration brought as a result of smoking.
CANCELLATION BY GUESTS
In the event of cancellation by the guests regrettably the following costs
will apply:
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Cancellation
Notice
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Cancellation
Cost
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8 or more weeks before departure |
Initial deposit only |
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6 to 8 weeks before departure |
50% of the rental fee |
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2 to 6 weeks before departure |
75% of the rental fee |
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less than 2 weeks before departure |
100% of the rental fee |
Failure to pay the final balance by the due date (eight weeks prior to
departure) may result in loss of the booking and deposit. If we do not receive
the payment we will endeavor to contact the guest but if we receive no payment
or communication, then unfortunately we reserve the right to cancel the booking
and retain the deposit. If you do have a problem, PLEASE contact us as soon as
possible to discuss the matter.
We recommend that all guests take out holiday, injury, medical and
cancellation insurance cover at the time of booking.
CANCELLATION BY THE OWNERS
In the unlikely event that personal circumstances necessitate cancellation of
the booking we will refund any monies paid by the party (without interest,
compensation or consequential loss of any kind). However, the management company
will always seek to relocate your booking to a villa of a similar or superior
standard. Force Majeure; The owners and their agents accept no responsibility or
liability for any loss or damage or alterations to the terms of this booking
caused by events beyond the owners’ control including, but not restricted to,
war, civil commotion, flight delays or cancellations, technical difficulties
with transportation, alteration or cancellation of schedules by carriers,
adverse weather conditions, fire, flood, industrial dispute or any other event
beyond our control.
SAFETY & SECURITY
To comply with state fire regulations under no circumstances may more than
the maximum number of persons identified on the booking form occupy the
property. The swimming pool is used entirely at the guest’s own risk. No
diving is allowed and children must be supervised at all times while in the pool
area. Glass is not permitted in the pool area at any time. Please use the
plastic items provided. In line with Florida law a retractable safety fence is
in place around the pool. This is to ensure children cannot enter the pool
without the knowledge of the adults in the party. The guests are solely
responsible for the correct use of this important safety device.
COMPLAINTS
In the unlikely event of a problem arising while you are on holiday (relating
to our villa) you should immediately contact our management company who will
seek to resolve the matter speedily. Your satisfaction with our villa is
paramount to us and should you consider that the matter is of a serious nature,
we ask you to contact us directly within fourteen days of your departure from
our villa. However, if the problem has not been reported to the management
company then we cannot accept any responsibility.
DISCLAIMER
Liability - The property is privately owned and neither the owners nor the
management personnel accept any responsibility whatsoever for personal injury,
accidents, loss or damage to persons or personal effects, however caused.
The owners and their agents reserve the right of entry at any time. (This
includes such workers as pool maintenance, gardeners etc)
Brochure description: whilst all information supplied in the brochure is
deemed to be correct to the best of our knowledge, it is understood that the
information supplied is for guidance purposes only and does not form part of any
contract.
LAW
This contract is subject to and shall be constructed in accordance with the
laws of England and the parties hereby submit to the exclusive jurisdiction of
the English courts.
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Click
here to print terms
and conditions for booking our villa
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